POLICY
Da Vie Nails Policies
The purpose of this policy is to advise you as our customer, as to the services that can be expected from our nails salon , and the steps and procedure that can be taken if you receive from our nails salon.
All services are non – refundable . If your nails become scratched or mis-shaped we will fix them if you notify the salon at which you received the service within 24 hours of the service. You must arrange your appointment to have your nails fixed within 3 days after your initial service.
We will not offer any refund or credit note because you have simply changed your mind. We will re-do any service at no cost to you if you are not satisfied during the time you are getting your service done.
Also please notice that we will not re-do your service with no cost if our technician has confirmed and clear with you about your nails during the time service going on. As soon as you have walked out the salon door that means you have accepted and are happy with the service provided to your nails.
We will charge you for the costs of any repairs or replacements that we must carry out because of damage that you have caused.
GROUP BOOKINGS:
Appointments booked for 4 people or more require a 50% deposit to secure the appointment. Appointments booked for 3 people for 6 services require a 50% deposit to secure the appointment. Group bookings of 3 people or more must be requested at least 24 hours in advance to cancel your appointments.
- GIFT CERTIFICATES Please note that Da Vie Nails| Spa Gift Certificates are non-refundable.
Appointments booked for 4 people or more require a 50% deposit to secure the appointment. Appointments booked for 3 people for 6 services require a 50% deposit to secure the appointment. Group bookings of 3 people or more must be requested at least 24 hours in advance to cancel your appointments.
HEALTH ISSUES:
If you have allergies to any product that might be used at Da Vie Nails| Spa, please let us know prior to your appointment. Diabetes clients: please inform to our technician so we can provide our service with proper care.